Returns & Exchanges
We want you to love your everlasting blooms; however, if you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund. Please ensure all stems and arrangements are returned in their original packaging to maintain their delicate shape.
Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.
Prepare the Package
Carefully place the faux florals in their original box, ensuring stems are secured to prevent bending or damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel.
Receive Your Refund
Once our team inspects the returned items at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing