Frequently Asked Questions
Everything you need to know about our hyper-realistic botanical collections.
How realistic do your faux flowers actually look?
Our blooms are crafted using 'Real Touch' technology and high-quality silk blends to mimic the texture, color gradients, and organic movement of live plants. Most customers find it hard to tell the difference even up close.
What are your shipping rates and delivery times?
We offer flat-rate standard shipping on all domestic orders, with free shipping on orders over $150. Most arrangements are processed within 2 business days and delivered within 5-7 business days.
Can I place these flowers outdoors?
While our flowers are designed primarily for indoor decor, we do offer a specific 'UV-Resistant' collection treated to withstand sunlight. Standard silk flowers may fade if left in direct sunlight for extended periods.
How do I clean and maintain my arrangements?
Maintenance is simple. We recommend using a soft microfiber cloth or a hair dryer on a cool, low setting to gently remove dust every few weeks. No water or plant food is ever required.
What is your return policy if I am not satisfied?
We offer a 30-day happiness guarantee. If your arrangement doesn't perfectly complement your space, you can return it in its original packaging for a full refund or exchange, minus shipping costs.
Are the stems adjustable for different vase sizes?
Yes, most of our stems feature a hidden wire core that allows you to bend or trim them with heavy-duty wire cutters to fit your favorite vase perfectly.